Alex M. Susskind<br />Aug 1, 2014; 55:228-238<br />Special Issue: Service Research from QUIS 13
Posts by Steve Farzam
Service Research in the Hospitality Literature: Insights from a Systematic Review
Jay Kandampully, Byron William Keating, BeomCheol (Peter) Kim, Anna S. Mattila, David Solnet<br />Aug 1, 2014; 55:287-299<br />Special Issue: Service Research from QUIS 13
Hotel Guests’ Responses to Service Recovery: How Loyalty Influences Guest Behavior
Pablo Zoghbi-Manrique-de-Lara, Miguel A. Suarez-Acosta, Teresa Aguiar-Quintana<br />May 1, 2014; 55:152-164<br />Article
Rate Fences in Hotel Revenue Management and Their Applications to Chinese Leisure Travelers: A Fractional Factorial Design Approach
Basak Denizci Guillet, Rob Law, Qu Xiao<br />May 1, 2014; 55:186-196<br />Article
Eco-friendly Attitudes, Barriers to Participation, and Differences in Behavior at Green Hotels
Melissa A. Baker, Eric A. Davis, Pamela A. Weaver<br />Feb 1, 2014; 55:89-99<br />Sustainability and Marketing
The Efficacy of Sustainability Values in Predicting Travelers’ Choices for Sustainable Hospitality Businesses
Ercan Sirakaya-Turk, Seyhmus Baloglu, Haylee Uecker Mercado<br />Feb 1, 2014; 55:115-126<br />Sustainability and Marketing
Effective Communication Strategies for Hotel Guests’ Green Behavior
Seonjeong (Ally) Lee, Haemoon Oh<br />Feb 1, 2014; 55:52-63<br />Sustainability and Marketing
The Impact of Environmental Certification on Hotel Guest Ratings
Angel Peiro-Signes, Maria-del-Val Segarra-Ona, Rohit Verma, Jose Mondejar-Jimenez, Manuel Vargas-Vargas<br />Feb 1, 2014; 55:40-51<br />Sustainability and Marketing
The Power of Meaningful Work: How Awareness of CSR Initiatives Fosters Task Significance and Positive Work Outcomes in Service Employees
Steffen Raub, Stephan Blunschi<br />Feb 1, 2014; 55:10-18<br />Sustainability and Human Resources
Customer Involvement in Sustainable Supply Chain Management: A Research Framework and Implications in Tourism
Marianna Sigala<br />Feb 1, 2014; 55:76-88<br />Sustainability and Marketing