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Posts by Steve Farzam

Does Fun Pay? The Impact of Workplace Fun on Employee Turnover and Performance

October 31, 2013   Steve Farzam

Michael J. Tews, John W. Michel, Kathryn Stafford<br />Nov 1, 2013; 54:370-382<br />Human Resources Management

California, Farzam, Farzam Steve, Steve Farzam  |  Leave a comment

The Impact of Servant Leadership on Hotel Employees’ “Servant Behavior”

October 31, 2013   Steve Farzam

Long-Zeng Wu, Eliza Ching-Yick Tse, Pingping Fu, Ho Kwong Kwan, Jun Liu<br />Nov 1, 2013; 54:383-395<br />Human Resources Management

California, Farzam, Farzam Steve, Steve Farzam  |  Leave a comment

Rethinking a Glass Ceiling in the Hospitality Industry

July 31, 2013   Steve Farzam

Juliette Boone, Tatiana Veller, Kristina Nikolaeva, Mark Keith, Keith Kefgen, James Houran<br />Aug 1, 2013; 54:230-239<br />Industry Perspectives

California, Farzam, Farzam Steve, Steve Farzam  |  Leave a comment

The Emergence of Hybrid Online Distribution Channels in Travel, Tourism and Hospitality

July 31, 2013   Steve Farzam

Kanika Thakran, Rohit Verma<br />Aug 1, 2013; 54:240-247<br />Industry Perspectives

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Online Customer Reviews of Hotels: As Participation Increases, Better Evaluation Is Obtained

July 31, 2013   Steve Farzam

Santiago Melian-Gonzalez, Jacques Bulchand-Gidumal, Beatriz Gonzalez Lopez-Valcarcel<br />Aug 1, 2013; 54:274-283<br />Article

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Empowerment, Organizational Commitment, and Voice Behavior in the Hospitality Industry: Evidence from a Multinational Sample

April 30, 2013   Steve Farzam

Steffen Raub, Christopher Robert<br />May 1, 2013; 54:136-148<br />Focus on Human Resources

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Team Creative Performance: The Roles of Empowering Leadership, Creative-Related Motivation, and Task Interdependence

April 30, 2013   Steve Farzam

Alice H.Y. Hon, Wilco W.H. Chan<br />May 1, 2013; 54:199-210<br />Special Focus on Human Resources in China

California, Farzam, Farzam Steve, Steve Farzam  |  Leave a comment

Best Practices in Diversity Management in Customer Service Organizations: An Investigation of Top Companies Cited by Diversity Inc.

April 30, 2013   Steve Farzam

Juan M. Madera<br />May 1, 2013; 54:124-135<br />Focus on Human Resources

California, Farzam, Farzam Steve, Steve Farzam  |  Leave a comment

The Effects of Group Conflict and Work Stress on Employee Performance

April 30, 2013   Steve Farzam

Alice H. Y. Hon, Wilco W. Chan<br />May 1, 2013; 54:174-184<br />Special Focus on Human Resources in China

California, Farzam, Farzam Steve, Steve Farzam  |  Leave a comment

An Examination of the Relationship between Online Travel Agents and Hotels: A Case Study of Choice Hotels International and Expedia.com

January 31, 2013   Steve Farzam

Hee "Andy" Lee, Basak Denizci Guillet, Rob Law<br />Feb 1, 2013; 54:95-107<br />Focus on Information Technology

California, Farzam, Farzam Steve, Steve Farzam  |  Leave a comment

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